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Thank You from Commercial Medical Escorts

by Lux Joseph 29. November 2013

 “Gratitude can transform common days into Thanksgiving, turn routine jobs into joy, and change ordinary opportunities into blessings.”

Within any organization they are a variety of people and companies you work with. These people and companies are what make up your organization. Commercial Medical Escorts is privileged to be working with some of the best providers, clients, employees and medical escorts. Each and every patient that is transported around the world requires the assistance and team work of each of our departments. With any of these missing links the transports would not proceed smoothly. From the moment a request is sent to our headquarters, creating a quotation, staffing the transport, booking the flights and ground transportation, transporting the patient, delivering the patient, completing the follow up paperwork, and invoicing it requires a team effort and CME is thankful to have each and every one of you to assist with this.

Teamwork is the process of working with many individuals across the organization to achieve a common goal. Through collaboration and team work CME is able to achieve its goals on a daily basis. Our teamwork is built on a principle of clear communication, feedback, and dedication to our mission statement. This helps push CME forward each and every day. Each provider, medical escort, client, and employee that works with CME has diverse skills and talents that are valuable to our company. As we work together to achieve results, we recognize the commitment of each link within our team and appreciate the efforts that each of them bring to Commercial Medical Escorts.

 Commercial Medical Escorts is lucky to have a strong team of medical escorts, employees, clients, and providers. Since CME was founded, we have relied on the talents and skills of each of these areas to move CME forward to success. We trust in our medical escorts when they are transporting a patient to make the best decisions for the safety of the patient. CME believes in empowering our medical escorts when they are working, and that empowerment is what has enabled CME to grow and be successful within our industry.

We simply cannot express how thankful we are to work alongside with some of the most amazing clients, medical escorts, and companies this world has to offer. This industry is often hectic and unforgiving, but you guys make every minute of it an enjoyable and unique experience. We could not do what we do without each and every one of you. Thank you all of for your hard work and dedication! We hope you all have a safe and happy Thanksgiving! -You friends at CME

Adventures in Kuwait

by Aleia 6. December 2012

When you first heard that you were being offered a trip to Kuwait, what was your first thought?  Were you anxious?

I received the text from Blake and first thought it was a joke. There was brewing unrest in Bahrain and I figured travel was going to shut down soon. Once I figured out he was serious I became very excited. I mean, who'd have thought I'd ever step foot into the Persian Gulf. I was anxious initially, but that went away soon. I know the CME team would never knowingly send someone into danger.

Had you ever traveled in the Middle East prior to that trip? 

It was my first time traveling further East than Frankfurt. 

Did you have any expectations before you went?  If so, was Kuwait as you expected?  How so?  If not, in which ways?

My biggest concern was communicating with the hospital and the locals. The language is nothing like the English alphabet, so I couldn't ever begin to try translating.  The amount of "Americanization" was astounding. There was a fast food restaurant, Starbucks, or Chili's on almost every block. I was dealing with a patient who had lived in Kuwait off and on since 2003 and knew the area well. Being that the US military has a strong presence in Kuwait, I didn't fear too much. That being said, I didn't venture down any alleyways or off the beaten path. 

What was your favorite part? 

My favorite part was experiencing the culture in a country where it's the norm. The food was good, when they say “spicy”  they mean it.  And when it rained (for 5 minutes) it rained mud. The silt in the air is so fine that the moisture coming down pulls it from the sky. 

Any tips for people traveling to Kuwait?

Do a little research (if you can) about the part of town you will be in.  Be sure to plan more time than usual for check-in. The doors are almost 3/4 mile from the check in counters. When traveling with a patient it will be necessary to get on one of the golf carts. 

The currency exchange rate is crazy. It was 4 dollars to 1 Kuwait dinar. Be prepared and make your money exchange in the US whenever possible. 

Also, plan extra time for any car rides. The traffic engineering has some opportunities for improvement and the locals don't pay much attention to signage. 

How did you feel security was there?  Was it tighter than in the US or Europe, or did you feel that it was less intensive?

Security going into the country was more stringent than leaving. As I departed through Kuwait, security was nothing more than sending everything through a couple of x-ray machines. Shoes, laptops, medications, etc. all stay in their cases. It was explained to me that the guards are only looking for large amounts of liquids.  It's definitely the least stringent process I've been through yet. 

On a side note - the locals are obsessed with body building. If you travel near a gym be on the lookout for used needles on the ground. Steroids are used openly and freely. In fact, many parking lots around the gyms have signs asking to pick up used syringes and medical paraphernalia. 



Travels to India: Through the Eyes of a Medical Escort

by Blake 27. November 2012

As I depart New Delhi Airport on my British Air flight to London, it’s a little bittersweet. Oddly enough I am departing on the exact day my five-year multi-entry visa expires. I have been traveling to India over the past five years as a critical care flight paramedic, bringing patients either back home to India, or from India back to North America.

Over many years I have had the opportunity of transporting patients on Commercial aircraft all around the globe.  My company, Commercial Medical Escorts was started 6 years ago.  About a year into business we had a request to transport a patient from Chicago to Ahmadabad, India. With much excitement I quickly flew to Houston, Texas and obtained a five-year multi-entry visa to India, that was Nov 26th 2007.

As the business grew over the years my presence became needed in the office to oversee operations. During the same time period I also had two amazing daughters (age 4 and 7) with my beautiful wife.  We have since built an amazing team of nurses, and physicians to transport our patients, as well as a great office staff and my frequent flying came to a quick halt. 

Although being home with the family and having full control of the daily operations of my company is priceless and necessary, my love for flying and treating patients remained. I always had that five year multi-entry visa to India in my back pocket, and used it as an excuse to quickly get on an aircraft each time we had a patient transport to or from India! Nowadays it is not so easy to obtain a visa to India, yet alone a five-year visa, so sadly I don’t think I will be returning anytime soon. We now have other nurses with entry visas to India who are fully capable of completing the transports.

As I reflect on my multiple visits to India the memories are priceless and will last forever. India is a country like no other, with culture, and people like no other. I have traveled to cities such as Bombay, New Delhi, Ahmadabad, Hyderabad, Amritsar, Kolkata, among others. Each city visited was a different patient transported; each patient transported was an opportunity to meet new and amazing people. The patient’s and families from India have always been warm, welcoming, and humbled by the services we provided to them.  Because of the welcoming and open hearts of these people, I have traveled to India with a patient and stayed to visit with families of past patient’s I transported.

Having connected with the families has allowed me to see India like it should be seen, through the eyes of the locals. I have been welcomed to a traditional Indian wedding in Ahmadabad with over 300 guests, amazing food, and everyone dressed in their best traditional Indian clothing. One of the family members invited me to visit his local business, which happened to be a huge factory that makes textiles and ships it all over the world. And every patient I transported to India has invited me into their home for a traditional Indian meal.

Unfortunately the country is widely impoverished; and this fact is widely apparent throughout India. Being with the locals I have ventured to many areas of India that most foreigners would not typically go. The slums of India can bring a tear to anyone’s eyes. To see children use the streets they play in as their bathroom is heartbreaking.  Many families in India live with the bare minimum and make due, many times still with a smile on their face, but also many praying and hoping for a better life that is almost impossible to obtain. I have had opportunities to interact with children and parents from the slums who have never seen a foreigner, many just stared, but I also had the chance to play street games with the kids, these also are memories I will never forget.

I will one day renew my visa to India and visit the friends and places I know, but also explore parts of India I haven’t yet seen. Being able to share the experience with my family will be priceless. I leave India with another patient safely delivered, and the opportunity to once again meet another warm and welcoming family.

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