Commercial Medical Escorts - Blog - Medical Travel Insurance Our CME blog will keep you aware of what is going on within the aero medical transport industry and the latest news for Commercial Medical Escorts. http://www.commercialmedicalescorts.com/blog/ http://www.rssboard.org/rss-specification BlogEngine.NET 2.0.0.36 en-GB http://www.commercialmedicalescorts.com/blog/opml.axd http://www.dotnetblogengine.net/syndication.axd My name Commercial Medical Escorts - Blog 0.000000 0.000000 Commercial Medical Escorts Honored with Prestigious International Award <p><img style="display: block; margin-left: auto; margin-right: auto;" src="http://www.commercialmedicalescorts.com/blog/image.axd?picture=2014%2f12%2fITIJplaque2014.jpg" alt="" width="500" height="800" /></p> <p>Commercial Medical Escorts Inc. (CME), a leader in commercial airline transportation worldwide, has been selected as the first-ever recipient of the Medical Provider of the Year Award presented by The International Travel Insurance Journal (ITIJ). The ITIJ Industry Awards are designed to recognize excellence across the travel and health insurance industry. ITIJ editor-in-chief Ian Cameron said, “It’s the best of the best”. Companies are being recognized by their partners, peers and colleagues from around the globe for their efforts over the past year in providing outstanding contributions to the global travel and health insurance industry.</p> <p>“Commercial Medical Escorts is honored to be the first recipient of this award,” stated CEO Blake Yturralde. “By using well-trained medical evacuation coordinators and medical escorts, CME is able to provide consistent, dependable, and dedicated service that is driven to assisting our clients around the world.”  </p> <p>Intana, a part of the Collinson Group, presented this award to Blake Yturralde, CEO/President on November 13, 2014 before an audience exceeding 700 people from more than 80 countries representing industry leaders in assistance firms, air ambulance providers, international hospitals and cost containment companies. The award ceremony took place at the12th Annual International Travel and Health Insurance Conference (ITIC) in Venice, Italy.</p> <p>Commercial Medical Escorts Inc. was among three finalists nominated by more than 20,000 ITIJ readers. Amongst strong competition, CME’s program was recognized for its outstanding growth and development over the past year with emphasis on our weekly blog educating the public, our in-depth clinical program, dedication to community outreach and education, involvement in trade organizations and overall comprehensive industry knowledge.</p> <p>We would like to thank our operations team, medical team, clients, and service providers for their continued trust and support in CME. Over this past year CME has learned a lot through collaboration, innovation, and success. We are so proud that the travel and health insurance industry sees CME as the trusted go-to resource when it comes to medical escorts. This award demonstrates that CME is the premier medical escort company.</p> http://www.commercialmedicalescorts.com/blog/post/2014/12/04/COMMERCIAL-MEDICAL-ESCORTS-HONORED-WITH-PRESTIGIOUS-INTERNATIONAL-AWARD.aspx http://www.commercialmedicalescorts.com/blog/post/2014/12/04/COMMERCIAL-MEDICAL-ESCORTS-HONORED-WITH-PRESTIGIOUS-INTERNATIONAL-AWARD.aspx#comment http://www.commercialmedicalescorts.com/blog/post.aspx?id=5b2071d0-b490-4f5b-8cc6-5d588d95e3f9 Thu, 04 Dec 2014 03:02:00 -1200 CME News Medical Travel Insurance Senior Travel Travel Stories joey http://www.commercialmedicalescorts.com/blog/pingback.axd http://www.commercialmedicalescorts.com/blog/post.aspx?id=5b2071d0-b490-4f5b-8cc6-5d588d95e3f9 0 http://www.commercialmedicalescorts.com/blog/trackback.axd?id=5b2071d0-b490-4f5b-8cc6-5d588d95e3f9 http://www.commercialmedicalescorts.com/blog/post/2014/12/04/COMMERCIAL-MEDICAL-ESCORTS-HONORED-WITH-PRESTIGIOUS-INTERNATIONAL-AWARD.aspx#comment http://www.commercialmedicalescorts.com/blog/syndication.axd?post=5b2071d0-b490-4f5b-8cc6-5d588d95e3f9 It's Official: CME is Accredited by: Commission on Accreditation of Medical Transport Systems (CAMTS) <div><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> <p><img style="margin-right: auto; margin-left: auto; display: block;" src="http://www.commercialmedicalescorts.com/blog/image.axd?picture=2014%2f11%2fCAMTSBLWEB.png" alt="" /></p> Boca Raton, FL, November 20, 2014--Commercial Medical Escorts Inc. (CME) is among a very small elite group of medical escort services to received accreditation from the Commission on Accreditation of Medical Transport Services (CAMTS). As of October 29, 2014 CME is one of three medical escort programs to complete this process by demonstrating overall high quality of service consistent with the elements of accreditation standards and the professional judgment of the board. </span></div> <div> </div> <div><span style="font-family: arial,helvetica,sans-serif; font-size: small;">Blake Yturralde, CEO/President said, "I cannot express how proud I am of the entire team at Commercial Medical Escorts. We would have never achieved this recognition without the help of everyone on staff."</span></div> <div> </div> <div><span style="font-family: arial,helvetica,sans-serif; font-size: small;">Accreditation distinguishes this medical escort program from many other medical escort operators by providing the highest quality of care to its patients as determined by an independent, external process of evaluation.</span></div> <div> </div> <div><span style="font-family: arial,helvetica,sans-serif; font-size: small;">Status as an accredited organization means Commercial Medical Escorts has met nationally recognized standards for the provision of quality health care set by CAMTS. Less than 175 air medical or ground inter-facility transport service organizations across the United States are accredited by CAMTS. Not all air medical transport service seeks accreditation; not all that undergo the rigorous on-site survey process are granted accreditation.</span></div> <div> </div> <div><span style="font-family: arial,helvetica,sans-serif; font-size: small;">"We believe our patients deserve the best," stated Blake Yturralde, CEO/President of Commercial Medical Escorts. "When you see our certificate of accreditation, you will know that CAMTS, an independent, not-for-profit organization, has closely examined our facility, process and procedures. It means we as an organization care enough about our patients to strive for the highest level of care possible."</span></div> <div> </div> <div><span style="font-family: arial,helvetica,sans-serif; font-size: small;">Working towards the CAMTS accreditation was a two year preparation process that included a comprehensive review of the company’s policies and procedures, on-site surveys, sell assessment tools, and evaluation of operation procedures. The survey is consultative and educational, presenting best practices to help an organization improve its care and services.</span></div> <div> </div> <div><span style="font-family: arial,helvetica,sans-serif; font-size: small;">"Going through the process challenged us to find better ways to serve our patients, and it is a constant reminder that our responsibility is to strive to continuously improve the quality of care we provide," said Blake Yturralde.</span></div> <div> </div> <div><span style="font-family: arial,helvetica,sans-serif; font-size: small;">The entire team at CME has vast knowledge and expertise in the industry. CME has taken medical transportation to the next level. CME has a natural talent when it comes to dealing with the public in a service industry. We have built a sturdy foundation upon basic principles of integrity, great service, teamwork, and patient care. CME defines everything one can ask for when choosing a medical escort provider.</span></div> <div> </div> <div><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> <strong> <div> </div> <div>About Commercial Medical Escorts</div> <div> </div> </strong></span></div> <div><span style="font-family: arial,helvetica,sans-serif; font-size: small;">Commercial Medical Escorts (CME) is a leader in air medical transportation. We are dedicated to providing and maintaining superior patient care throughout all of our domestic and international air medical transports as a cost effective alternative to air ambulance.</span></div> <div> </div> <div><span style="font-family: arial,helvetica,sans-serif; font-size: small;">When your patient is in need of domestic or international air travel and requires medical assistance, C.M.E. is able to provide that care. Whether being relocated or is stricken while on vacation, C.M.E. is there for you to arrange aeromedical travel assistance during this stressful time. C.M.E provides worldwide airline medical transportation services for assistance companies, hospitals, and private individuals around the globe. We transport our patient’s on a commercial airline with nurse or physician escort utilizing upgraded seating or international stretcher service. Our caring and highly qualified medical professionals deliver the highest level of medical escort services. We have worldwide coverage and have medical personnel strategically positioned around the globe to assist you in a moment’s notice.</span></div> <div><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> <strong> <div> </div> <div>About CAMTS</div> <div> </div> </strong></span></div> <div><span style="font-family: arial,helvetica,sans-serif; font-size: small;">CAMTS is an organization of non-profit organizations dedicated to improving the quality and safety of medical transport services, with 21 current member organizations each of which sends one representative to the CAMTS Board of Directors.</span></div> <div> </div> <div><span style="font-family: arial,helvetica,sans-serif; font-size: small;">The Commission offers a program of voluntary evaluation of compliance with accreditation standards demonstrating the ability to deliver service of a specific quality.</span></div> <div> </div> <div><span style="font-family: arial,helvetica,sans-serif; font-size: small;">The Commission believes that the two highest priorities of an air medical or ground inter-facility transport service are patient care and safety of the transport environment.</span></div> <div> </div> <div><span style="font-family: arial,helvetica,sans-serif; font-size: small;">Originally developed through an extensive public comment process and published in 1991, revised every 2-3 years, the Accreditation Standards address issues of patient care and safety in fixed and rotary wing services as well as ground inter-facility services providing critical care transports. Each standard is supported by measurable criteria to measure a program's level of quality.</span></div> <div> </div> <div> </div> <p> </p> http://www.commercialmedicalescorts.com/blog/post/2014/11/21/Its-Official-CME-is-Accredited-by-Commission-on-Accreditation-of-Medical-Transport-Systems-(CAMTS).aspx http://www.commercialmedicalescorts.com/blog/post/2014/11/21/Its-Official-CME-is-Accredited-by-Commission-on-Accreditation-of-Medical-Transport-Systems-(CAMTS).aspx#comment http://www.commercialmedicalescorts.com/blog/post.aspx?id=92b04bda-f172-4d23-a295-e079d18036d8 Fri, 21 Nov 2014 03:35:00 -1200 CME News Medical Travel Care Medical Travel Insurance joey http://www.commercialmedicalescorts.com/blog/pingback.axd http://www.commercialmedicalescorts.com/blog/post.aspx?id=92b04bda-f172-4d23-a295-e079d18036d8 0 http://www.commercialmedicalescorts.com/blog/trackback.axd?id=92b04bda-f172-4d23-a295-e079d18036d8 http://www.commercialmedicalescorts.com/blog/post/2014/11/21/Its-Official-CME-is-Accredited-by-Commission-on-Accreditation-of-Medical-Transport-Systems-(CAMTS).aspx#comment http://www.commercialmedicalescorts.com/blog/syndication.axd?post=92b04bda-f172-4d23-a295-e079d18036d8 The New Travel Protection: AirCare <p><span style="font-family: Times New Roman; font-size: small;"> </span><span style="line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10pt;">A large percentage of the patients that CME transports with a medical escort are travelers that have travel insurance. <span style="mso-spacerun: yes;"> </span>Travel insurance can save a traveler several thousand dollars all the way up to hundreds of thousands of dollars depending on the type of plan they purchase and what type of assistance they may need. A medical escort ranges in cost depending on the location of the patient, destination, and the type of arrangements, but it definitely saves a family a significant amount of money to have travel insurance. It is important to understand and recognize the different travel insurance and protection products that are available and their scope of coverage. We encourage you to contact your travel agent to discuss the different options available.</span></p> <p><span style="font-family: Times New Roman; font-size: small;"> </span><span style="line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10pt;">In this article, we are sharing with you one of the newest products to the industry provided by AirCare. While Commercial Medical Escorts works with the travel insurance and assistance companies in providing a medical escort for medical claims, many insurance products offer other travel protection services. AirCare is delivering a product to the market that will benefit a traveler somewhere <em style="mso-bidi-font-style: normal;">every single day</em>. Delays, missed connections, and canceled flights happen every day somewhere in the world. We all hope that it doesn’t happen to us, but you never know when it may and it is important for you to be covered and protected. That is what this product does. It isn’t insurance, it is protection.</span></p> <p><span style="font-family: Times New Roman; font-size: small;"> </span><span style="line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10pt;">AirCare is a product of Berkshire Hathaway Travel Protection. This plan will compensate travelers for many of the travel inconveniences that occur on a daily basis and most of them require no claim forms to be submitted. The focus of the program is not only to provide protection, but to require minimal effort of the individual that is insured. The next time you are experiencing one of the following travel inconveniences see what AirCare is going to cover you for:</span></p> <p class="MsoListParagraphCxSpFirst" style="margin: 0in 0in 0pt 0.5in; text-align: justify; text-indent: -0.25in; mso-list: l0 level1 lfo1;"><!--[if !supportLists]--><span style="line-height: 115%; font-family: Symbol; font-size: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7pt/normal "Times New Roman"; font-size-adjust: none; font-stretch: normal;">         </span></span></span><!--[endif]--><span style="line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10pt;">Lost or Stolen Luggage</span></p> <p class="MsoListParagraphCxSpMiddle" style="margin: 0in 0in 0pt 0.5in; text-align: justify; text-indent: -0.25in; mso-list: l0 level1 lfo1;"><!--[if !supportLists]--><span style="line-height: 115%; font-family: Symbol; font-size: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7pt/normal "Times New Roman"; font-size-adjust: none; font-stretch: normal;">         </span></span></span><!--[endif]--><span style="line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10pt;">Flight Delay Causing a Missed Connection</span></p> <p class="MsoListParagraphCxSpMiddle" style="margin: 0in 0in 0pt 0.5in; text-align: justify; text-indent: -0.25in; mso-list: l0 level1 lfo1;"><!--[if !supportLists]--><span style="line-height: 115%; font-family: Symbol; font-size: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7pt/normal "Times New Roman"; font-size-adjust: none; font-stretch: normal;">         </span></span></span><!--[endif]--><span style="line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10pt;">Luggage Delayed 12+ hours</span></p> <p class="MsoListParagraphCxSpMiddle" style="margin: 0in 0in 0pt 0.5in; text-align: justify; text-indent: -0.25in; mso-list: l0 level1 lfo1;"><!--[if !supportLists]--><span style="line-height: 115%; font-family: Symbol; font-size: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7pt/normal "Times New Roman"; font-size-adjust: none; font-stretch: normal;">         </span></span></span><!--[endif]--><span style="line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10pt;">Flight Delay 2+ hours</span></p> <p class="MsoListParagraphCxSpLast" style="margin: 0in 0in 10pt 0.5in; text-align: justify; text-indent: -0.25in; mso-list: l0 level1 lfo1;"><!--[if !supportLists]--><span style="line-height: 115%; font-family: Symbol; font-size: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7pt/normal "Times New Roman"; font-size-adjust: none; font-stretch: normal;">         </span></span></span><!--[endif]--><span style="line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10pt;">Tarmac Delay 2+ hours</span></p> <p><span style="font-family: Times New Roman; font-size: small;"> </span><span style="line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10pt;">Each of these unfortunate travel issues are all covered by AirCare. If your luggage is lost or stolen, AirCare will pay you $1000.00. If your flight is delayed so long that you miss a connection, Air Care will pay you $500.00. For those who check baggage to your final destination and your luggage is delayed more than 12 hours; AirCare will pay you $500.00. A flight delay more than two hours will result in a $50.00 payment and a tarmac delay more than two hours will result in $1,000.00. The compensation model that AirCare has developed is beneficial to the travelers especially considering it only costs $25 per trip. Even if travel goes perfect, the small amount the travel pays for the protection seems well worth it.</span></p> <p><span style="font-family: Times New Roman; font-size: small;"> </span><span style="line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10pt;">One of the great features of this protection is that you can purchase the protection up until one hour prior to the original scheduled departure. At the current time this program is only available on domestic travel, but I think we can expect to see the program expanded in the future. The program is designed so that a traveler could get multiple payouts from AirCare. If they have an unlucky travel day that is faced with a fly delay, that then results in a two hours on the tarmac, followed by a missed connection; the traveler would be looking at an automatic payout of $1,550.00. The team at AirCare monitors the flights and tracks each flight. They will know if a connection is missed, or if you are stuck on a plane and before you know it the funds are deposited into your bank account or PayPal. </span></p> <p><span style="font-family: Times New Roman; font-size: small;"> </span><span style="line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10pt;">Choosing the right travel insurance is never easy and that is why Commercial Medical Escorts recommends you speak with a trusted travel agent that is knowledgeable about the different products and what they have to offer. Many travelers are uneasy about travel insurance because of the complexity and AirCare is trying to remove that anxiety by providing a product that is simple to understand and manage. On March 3 Chris Isidore from CNNMoney reported that since December 1, there were over 1 million canceled or delayed flights. Just in January 2014, MasFlight reported 300,000 weather-related delays. </span></p> <p><span style="font-family: Times New Roman; font-size: small;"> </span><span style="line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10pt;">Consider protecting your travel for $25. Keep in mind this is not insurance and will not help you in the event you need a medical escort or air ambulance, but hopefully it will appease travelers who tend to run into travel inconveniences. If you are interested, you can purchase your plan today by visiting: <a href="https://www.bhtp.com/travel-protection/aircare"><span style="color: #0000ff;">https://www.bhtp.com/travel-protection/aircare</span></a>.</span></p> <p><span style="font-family: Times New Roman; font-size: small;"> </span></p> http://www.commercialmedicalescorts.com/blog/post/2014/05/30/The-New-Travel-Protection-AirCare.aspx http://www.commercialmedicalescorts.com/blog/post/2014/05/30/The-New-Travel-Protection-AirCare.aspx#comment http://www.commercialmedicalescorts.com/blog/post.aspx?id=2f974417-7b51-47bb-ab57-b77d227199a6 Fri, 30 May 2014 11:33:00 -1200 Budget Travel Medical Travel Insurance Travel Agent Travel Tips Lux Joseph http://www.commercialmedicalescorts.com/blog/pingback.axd http://www.commercialmedicalescorts.com/blog/post.aspx?id=2f974417-7b51-47bb-ab57-b77d227199a6 0 http://www.commercialmedicalescorts.com/blog/trackback.axd?id=2f974417-7b51-47bb-ab57-b77d227199a6 http://www.commercialmedicalescorts.com/blog/post/2014/05/30/The-New-Travel-Protection-AirCare.aspx#comment http://www.commercialmedicalescorts.com/blog/syndication.axd?post=2f974417-7b51-47bb-ab57-b77d227199a6 Critical Communication with a Medical Escort Repatriation <p><span style="font-family: arial,helvetica,sans-serif;"><span style="font-family: Times New Roman; font-size: small;"> </span></span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-bidi-font-weight: bold;"><span style="font-family: arial,helvetica,sans-serif;">Every day Commercial </span>Medical Escorts faces different challenges in the efforts to bring patients back to their home country with a medical escort. These challenges include patients in obscure locations, patients in locations where our medical team will require a visa, different medical requirements, flight availability, and many more. Each medical evacuation receives individualized and specialized attention. Here is some insight to a case that proposed a challenge and how the team at Commercial Medical Escorts discovers a solution to bring the patient home safely and efficiently.</span></p> <p><span style="font-family: Times New Roman; font-size: small;"> </span><strong><span style="font-family: "Arial","sans-serif"; font-size: 12pt;">Problem</span></strong></p> <p><span style="font-family: Times New Roman; font-size: small;"> </span><span style="font-family: "Arial","sans-serif"; font-size: 10pt;">In 2011, a 79-year-old woman was traveling alone ona 12-night cruise on the <em>Pacific Princess</em>. During the cruise, the patient began to experience lower back pain, which she believed was coming from an injury sustained through dragging luggage around the harbour a few days earlier. Several days of continuous acute back pain that began to get increasingly worse prohibited the patient from leaving her cabin, effectively ruining her vacation. After being evaluated by the ship’s physician, it was determined that she was having chronic back pain and an X-ray showed a compression of FX L2. The patient had PMH (past medical history) of peripheral neuropathy, spinal stenosis and aortic stenosis. Whilst the physician recognized the need for the patient to return home, the cruise was currently at sea in the Mediterranean, quickly approaching the Port of Piraeus in Athens, Greece. The <em>Pacific Princess </em>would arrive into the port at 9:00 am on Saturday and would depart promptly at 4:00 pm the same day. The patient was travelling alone.</span></p> <p><span style="font-family: Times New Roman; font-size: small;"> </span><span style="font-family: "Arial","sans-serif"; font-size: 10pt;">The physician’s medical recommendation was a nurse escort repatriation to the patient’s home with pain management. The medical escort provider received the request for transport at noon on Friday; all necessary arrangements had to be finalized quickly, as the nurse’s departing flight to Athens was at 4:30 pm on the Friday evening. If the nurse did not depart on the Friday evening flight, she would not have made it to Greece to meet the arriving ship; not meeting the ship would have required an unnecessary hospital visit for the patient, cost to the insurer and more complex paperwork for all involved.</span></p> <p class="MsoNormal" style="margin: 0in 0in 0pt; line-height: normal; mso-layout-grid-align: none;"><span style="font-family: "Arial","sans-serif"; font-size: 10pt;">The patient was currently on Coumadin and would need morphine for her pain during the repatriation; something that the treating physician would have to personally provide the flight nurse with upon arrival at the ship. For these reasons, it was critical that the nurse meet the ship prior to its departure.</span></p> <p><span style="font-family: Times New Roman; font-size: small;"> </span><strong><span style="font-family: "Arial","sans-serif"; font-size: 12pt;">Solution</span></strong></p> <p class="MsoNormal" style="margin: 0in 0in 0pt; line-height: normal; mso-layout-grid-align: none;"><span style="font-family: "Arial","sans-serif"; font-size: 10pt;">The travel assistance company, as the insurance policy provider for the patient, was contacted. The treating physician communicated with the medical director at the travel assistance company to review the patient’s medical history and determine what would be needed for medical evacuation. The travel assistance company contacted a medical escort provider to provide a nurse escort for this case. Commercial Medical Escorts had to provide a quote in an efficient manner to be reviewed by the travel assistance company to ensure that the patient’s benefits covered the repatriation.</span></p> <p><span style="font-family: Times New Roman; font-size: small;"> </span><span style="font-family: "Arial","sans-serif"; font-size: 10pt;">The nurse’s flight departed at 4:30 pm, and this was the only flight that would enable the nurse to get to the port in time. The flight would land in Athens at 12:20 pm, and the Port of Piraeus was one hour from the airport. Ground transportation was arranged to pick up the nurse at the airport and bring her directly to the Port of Piraeus, where she would be greeted by the port agent. After arranging the nurse’s flight, contact was made with the doctor on the Pacific Princess, whilst the ship was still sailing the Mediterranean Sea. The doctor was provided with a copy of the itinerary, the nurse escort’s name, passport number, passport expiration, and date of birth. All of this information was required for her to gain security clearance once she arrived at the dock. Commercial Medical Escorts Chief Flight Nurse maintained contact with the ship physician throughout the case management process. All necessary documents were obtained, including fit-to-fly documents for airline medical clearances. The patient’s medical condition and fit-to-fly documents were sent to the airline, at which point the airline noted the reservation, alerted the airport ground staff, and flight crews. Wheelchair assistance was confirmed for the patient, which would allow her to move quickly through the airports without having to walk long distances, and wait in long lines. </span></p> <p><span style="font-family: Times New Roman; font-size: small;"> </span><span style="font-family: "Arial","sans-serif"; font-size: 10pt;">Meanwhile, the treating physician distributed medical disembarkation details to all the appropriate parties on the Pacific Princess. The patient remained within the medical centre until the arrival of the nurse escort. Arrangements were made through the Pacific Princess staff, the medical escort provider and port agent for the nurse to come onboard the ship when she arrived at the terminal. Commercial Medical Escorts communicated throughout the process with the treating physician to ensure all clearances had been made, and that upon the nurse’s arrival to the port, access to the ship and patient would be granted. As the nurse was boarding the ship to pick up the passenger, medicine (morphine for pain management) and all the necessary medical records, the cruise was already boarding passengers for its next departure, which was taking place in one hour.</span></p> <p><span style="font-family: Times New Roman; font-size: small;"> </span><strong style="mso-bidi-font-weight: normal;"><span style="font-family: "Arial","sans-serif"; font-size: 12pt;">Result</span></strong></p> <p><span style="font-family: Times New Roman; font-size: small;"> </span><span style="font-family: "Arial","sans-serif"; font-size: 10pt;">The flight nurse arrived into Athens on time and after going through customs and immigration, ground transportation took her to Port of Piraeus. Upon arrival at the port, the flight nurse was greeted by the port agent, who paged the ship for the treating physician. The patient was seated up in a wheelchair, alert, and very excited to see the nurse who would accompany her home. The treating physician and the nurse exchanged medical information, and then the flight nurse was given the pain medication prescribed to the patient as well as the fit-to-fly letter and discharge paperwork.</span></p> <p><span style="font-family: Times New Roman; font-size: small;"> </span><span style="font-family: "Arial","sans-serif"; font-size: 10pt;">The patient and the medical escort were escorted off the ship whilst crew members assisted with the patient’s luggage, and ground transportation then took the nurse and the patient to the airport hotel, where two adjoining rooms had been arranged. At the hotel, the flight nurse assisted the patient with in-room dining, and the following day the flight nurse transported the patient from Athens, Greece to Atlanta, Georgia, in the US. The patient experienced no issues throughout the transport in business class seats and was delivered home safely.</span></p> http://www.commercialmedicalescorts.com/blog/post/2013/06/28/Critical-Communication-with-a-Medical-Escort-Repatriation.aspx http://www.commercialmedicalescorts.com/blog/post/2013/06/28/Critical-Communication-with-a-Medical-Escort-Repatriation.aspx#comment http://www.commercialmedicalescorts.com/blog/post.aspx?id=293b4cac-37f4-4178-a053-0d2eeaaab77c Fri, 28 Jun 2013 04:06:00 -1200 CME News Medical Travel Care Medical Travel Insurance Travel Stories joey http://www.commercialmedicalescorts.com/blog/pingback.axd http://www.commercialmedicalescorts.com/blog/post.aspx?id=293b4cac-37f4-4178-a053-0d2eeaaab77c 0 http://www.commercialmedicalescorts.com/blog/trackback.axd?id=293b4cac-37f4-4178-a053-0d2eeaaab77c http://www.commercialmedicalescorts.com/blog/post/2013/06/28/Critical-Communication-with-a-Medical-Escort-Repatriation.aspx#comment http://www.commercialmedicalescorts.com/blog/syndication.axd?post=293b4cac-37f4-4178-a053-0d2eeaaab77c