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The Importance of Safety within our Industry

by Lux Joseph 14. January 2014

Safety is a top priority for Commercial Medical Escorts and we strive to deliver only the highest level of patient care and safety when bringing patients back home. No matter what industry you are involved in; safety plays a key role to the success of the business. The air medical transport industry monitors safety very closely as does the aviation industry. On a daily basis planes are delayed from taking off due to mechanical failures, equipment malfunction, or other safety related issues. The safety system that the airline industry has in place helps to prevent accidents and other safety related incidents.

This past year, 2013, has been said to be the safest for flying since 1945. Although some of these numbers may appear large to the average individual, they are shockingly low. This past year there were only 269 deaths and 29 accidents. According to the Aviation Safety Network the 10-year average is 32 accidents and 719 fatalities. As you can see, the numbers are significantly lower. Recently released their results on which airline is the safest carrier worldwide. Qantas, the Australian airline is at the top of the list for the safest carrier worldwide. Qantas has been around since the early 1900s. Qantas has a fatality free record since 1951 and continues to demonstrate its commitment to airline safety.  As a traveler there are many things that we do not see or may know that happens to ensure our safe journey to our final destination.

Airline maintenance professionals play a vital role in the preparation for airline takeoff. They are working hard to guarantee aircraft safety procedures are followed and reviewed on a continuous basis. There are a series of checks that need to take place prior to passengers even boarding the plane. In my recent travel experience to New York and Boston we were stuck sitting in the LaGuardia terminal for 3 hours after the initial departure time. The original delay was due to no crew available. Once the crew arrived, passengers quickly jumped to their feet expecting to board immediately. Unfortunately to their surprise we were not allowed to board at that time. The plane had been sitting on the tarmac all day and night during the recent storm and not ready for departure. The crew and maintenance professionals had to begin their series of checks. Prior to takeoff the following events take place:


                      Maintaining the Aircraft

                      Planning the Aircraft

                      Securing the Aircraft

                      Ground Operations

                     Passenger Screening

                      Crew Briefings

                      Preparations on the Flight Deck

                      Safety Checks


                      General Boarding

                      Closing the Cabin Door

                      Safety Briefing

                      Push Back and Taxiing



Each of these tasks is critical to safe operation. Qantas has proven their commitment to excellence in airline safety. Similar to the airline industry, Commercial Medical Escorts follows specific procedures to ensure patient safety during all of our transports.




Commercial Medical Escorts has a 100% Safety Record and this is achieved with equipment checklists, thorough pre-flight assessments, and a working environment that promotes safety first. Patient Safety Awareness week is March 2-8, 2014 and CME will be exploring ways to participate and promote this throughout our business practice. Patient Safety Awareness Week is an annual education and awareness campaign for health care safety led by NPSF (National Patient Safety Foundation). Commercial Medical Escorts may not receive a rating for safety like the airlines, but internally we have systems in place to ensure patient safety. Commercial Medical Escorts takes part in The Universal Patient Compact: Principles for Partnership provided by the National Patient Safety Foundation and pledge the following to you as our patient:

·         Include you as a member of the team

·         Treat you with respect, honesty and compassion

·         Always tell you the truth

·         Include your family or advocate when you would like us to

·         Hold ourselves to the highest quality and safety standards

·         Be responsive and timely with our care and information to you

·         Help you to set goals for your healthcare and treatment plans

·         Listen to you and answer your questions

·         Provide information to you in a way you can understand

·        Respect your right to your own medical information

·         Respect your privacy and the privacy of your medical information

·         Communicate openly about benefits and risks associated with commercial medical transport

·         Provide you with information to help you make informed decisions about your care and transport options

·         Work with you, and other partners who treat you, in the coordination of your care and transfer

When you fly with CME, you can rest assure that patient safety is our top priority and bringing you or your loved one home safely will always be our promise to you.


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