Get Connected | Contact Us

Meet Angela

by Lux Joseph 21. March 2014

Commercial Medical Escorts does a large number of medical transport in/out of New York. We are fortunate to have two nurses based in New York who provide excellent patient care during medical transports. We introduced Amanda to you in a previous blog and today we are letting you get to know her colleague Angela. Angela has been with CME for several years now and is a great contributor to the CME team.


What is the most enjoyable part of this job?

The best part of this job for me is always the patient. I enjoy each individual personality as well as the diversity of diagnoses. I also find interacting with medical systems around the world to be intriguing.


Where did you gain your experience and knowledge in the field of nursing?

I gained my experience in nursing working in the coronary care and intensive care unit in Greenville, SC and Baltimore, MD. I also worked in a cardiac catheterization/electrophysiology lab in Rochester, NY.


What has been your most interesting transport?

My most interesting transport was when I returned a patient from Nairobi, Kenya via stretcher through Dubai to Dulles with ambulance transport to Wilmington, NC. The opportunity to transport a stretcher patient aboard a commercial aircraft followed by a 7-hour ambulance ride provided interaction with multiple medical communities during the transport.  Seeing so many people of different ethnicities working together for the good of my patient was a remarkable experience.



What areas of expertise do you have experience in?

My experience is in cardiac and intensive care nursing.



When you are not flying what do you do?

When I am not flying, I am an educator, an advocate for seniors, a busy mom and avid squash player.

What would you tell future clients of CME?

I would tell future clients that CME’s attention to detail and commitment to a smooth transport is outstanding.

Please describe a difficult trip and the outcome of it?

My most difficult trip was during the Air France strike in 2013.  A one-day delay in our flight out of Lisbon lengthened my patient’s hospital stay. A three-hour delay on the tarmac caused another setback when we missed our connection in Amsterdam. Advocating for my patient at the ticket counter finally yielded us a flight across the ocean, but added an extra stop in Canada. After 20 hours of travel, we finally boarded what we thought was our final flight. We pushed back and felt like cheering. Suddenly, we noticed we were returning to the gate. Next we disembarked due to mechanical issues. At this point, my exhausted patient could barely function, and we were delayed for yet another night in Montreal. The many obstacles of this trip required monitoring not only the physical state of my patient, but also created the opportunity to provide mental and emotional support to my patient and traveling companions.


On your medical transport with a CME nurse, we ensure that safety and patient care is our number one priority. We will never compromise a patient’s safety or care to complete a transport at lower cost. We always look for the most direct route to bring a patient back home. Angela is a great member of our team and we thank her for taking the time to allow the community to know more about her.




Meet Tracie

by Lux Joseph 28. February 2014

One of the facinating things about Commercial Medical Escorts is that our medical escorts are very unique and special. We take pride in demonstrating our high level service through the hard work of our medical escorts. Tracie is an example of one of these unique individual's. She strives to go above and beyond not only in her day to day functions as an ER nurse, but in each and every transport mission she accomplishes. Today you will have the opportunity to learn more about Tracie and what makes her a special part of our team.

What is the most enjoyable part of your job? 

Tracie believes the most enjoyable part of my job is the smile on my patient's face when I get them home. Being in a country with a medical condition that is unfamiliar is very difficult for patients. The moment they see the medical escort arrive, you see a sigh of relief on their face. The moment you are ready to leave the patient after you have transferred care, that sigh of relief expression is transformed to a smile.   

Where did you gain your experience and knowledge in the field of nursing? 

Tracie gained my experience and knowledge from being a Certified ER/Trauma nurse. All medical escorts are required to have a minimum of three to five years of critical care experience in an ER, ICU/CCU. On a daily basis when Tracie is not flying she is assisting patients in an ER.  

What has been your most interesting transport? Why is that? 

Tracie's most interesting transport was when she transported a patient from Germany to DC on a commercial airline stretcher. The patient had multiple broken bones and a pneumothorax.  It was interesting because she was the first patient I transported via an airline stretcher so I gained a lot of valuable experience from that trip. Commercial Medical Escorts provides a cost-effective alternative to air ambulance. If a patient requires to be laying down at all times throughout a flight, commercial stretcher may be an option to bring the patient safely back home.

What areas of expertise do you have experience in? 

Tracie has experience in all areas of Trauma nursing.

When you are not flying what do you do? 

When Tracie is not flying she also works in the ER of a level one Trauma center in South Florida. She also enjoys going to the the beach with my family and friends.


What would you tell future clients of CME? 

Tracie states that "CME is a company with the upmost professionalism and respect for their clients.  They go above and beyond to make sure their clients get home safely."

Please describe a difficult trip and the outcome of it. 

Tracie describes in detail one of her transports that face numerous challenges many that were out of her control.  Tracie thinks outside of the box when it comes to patient care and delivering the highest value to her patients. "One of my most difficult trips was when I was transporting a patient from Cusco to San Francisco.  Due to a cancelled flight we missed our connection in Lima and that was the only flight of the day going to San Francisco.  The airline told us that it might be days before we got a flight out.  My patient was extremely nervous and upset.  While trying to reassure and calm her down, I had to deal with a difficult airline staff who seemingly was not doing everything they could to help us.  I had to basically pull out my laptop in the airport and present the airline reps with alternate routes that we could take to get home.  After an hour at the ticket counter, I was finally able to find her a way home. 

At CME, we are proud to have Tracie as part of our team. She represents an individual who shines among her peers and is a spark plug of energy and enthusiasm.



Our Travels Around the World

by Lux Joseph 17. January 2014
Our nurses and physicians travel daily around the world to bring patients back home or to another facility for further treatment. CME touches a different destination each and every day. Take an opportunity to check out some of the sights that one of our medical team members, Ed, has shared with us during their recent travels. Can you figure out where each picture is from?
















© Commercial Medical Escorts. Optimized website design by MoreVisibility.