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Meet Ed from Our Team

by Lux Joseph 3. January 2014
Today we get an inside look into one of our top clinicians on staff and why they do what they do. Ed is one of our Nationally Registered Paramedics based out of Phoenix, AZ. His willingness to help others is apparent in his demeanor and presentation with each patient transport. Below you will learn more about Ed and what drives him to excel in the area of aeromedical transport.
Most enjoyable part of this job: I enjoy meeting people from all over the world. It is not under the best circumstances for the patient, but I am able to help them arrive safety to their destination. Many of the patients I meet like to keep in touch after the trip.
Where did you gain your experience and knowledge: I became an emergency medical technician in the early 90s in eastern Iowa. I served on a volunteer fire department in my community. Wanting to give a higher level of care to my patients, I attained my paramedic certification in 1994. In 2001, I moved to Arizona to become a flight paramedic in both helicopters and airplanes. Working with a nurse-partner, we transported not only 911 emergency patients, but also critical care patients between hospitals. I gained a great deal of valuable experience working directly with these highly trained nurses.
What has been your most interesting transport and why: My most interesting transport so far was accompanying a patient to his Native Alaskan fishing village with a population of 800. We flew a commercial airline to Anchorage. After arriving in Anchorage, the weather became too bad for our charter flight to take us on to the village. We overnighted at a hotel. The next day, with clear skies, we flew in an 8-seat, piston engine airplane over snow-covered mountains. This flight was an unforgettable experience with its beautiful views. Upon arriving in the small village, I was greeted with warmth and hospitality by the patient's family. This made the trip forever memorable. I have also enjoyed working with MD Liron transporting a patient from Nairobi, Kenya, to Philadelphia, PA, USA and also RN Isabel from Frankfurt, Germany, to Los Angeles, CA, USA.
What areas of expertise do you have experience in: Being a former pre-hospital emergency provider, you need to help every range of patient: from newborn to geriatric, trauma to medical, and also behavioral while providing care in varied circumstances. This has helped me to be a more "adaptable" provider.
When you are not flying what do you do: My wife and I enjoy running and cycling. This past summer, we completed 3 half marathons. We also enjoy traveling together especially when we can experience public transport rather than renting a car.
What would you tell future clients of CME: I would like future clients of CME to know that CME is very dedicated to helping the patient and family arrive safely at their destination. CME is very organized with attention to the many details required for this type of transport. This makes it possible for me to concentrate my time and energy to the client. When a change is needed during a transport due to weather delays or other circumstances, the staff at CME is quick and effective to keep the transport safe and comfortable. CME is the most professional medical transport company I have worked with in my twenty plus years.
Please describe a difficult trip and the outcome of it: I have not really had a difficult flight with CME because everything is so well planned by the dispatch personnel. In general, I think language can be a barrier that can make a transport more difficult, but certainly not impossible. Being able to speak the same language as a patient, or the countries involved, is helpful, but using "sign" language, drawings, and Google translate have been helpful to make the transport easier.
Ed, like many of our medical escorts, is always going above and beyond the call of duty. Our expectations at CME are set high, and the medical escorts always strive to surpass them. On a recent transport that Ed completed with another CME medical escort their words to the management team were, “I am so proud of Ed.  CME should be honored to have such a great sympathetic, loving, professional, knowledgeable, caring, concerned, and loyal person working for you”. CME strategic hiring practices enable CME to deliver only the highest level of patient care. It is quite possible that Ed could be the one brining you home if you hire Commercial Medical Escorts and if so, you will see his professionalism and dedication to patient care shine.

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